Shipping policy

At SG Garden Supplies, we aim to deliver your order quickly, safely, and efficiently. This Shipping Policy explains our delivery times, shipping areas, and what you can expect after placing your order.

Delivery Areas

We currently deliver throughout the United Kingdom, including:

  • England

  • Scotland

  • Wales

  • Northern Ireland

Delivery availability may vary for certain oversized or specialist products.

Estimated Delivery Times

Delivery Area Estimated Delivery Time
UK Mainland 2–5 Working Days
Scotland, Wales & Northern Ireland 3–7 Working Days
Highlands, Islands & Remote Areas 5–10 Working Days

Delivery times begin once your order has been processed and dispatched.

Order Processing

Orders are typically processed within 1–2 working days.

Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods, seasonal promotions, or bank holidays, processing and delivery times may be slightly longer.

Shipping Costs

Shipping costs are automatically calculated during checkout based on:

  • Delivery location

  • Order weight

  • Product dimensions

  • Selected shipping method

Any applicable shipping charges will be displayed before you complete your purchase.

How We Deliver

We work with trusted UK courier services to ensure your order arrives safely.

Depending on the size of your order, deliveries may include:

  • Standard parcel delivery

  • Large parcel delivery

  • Specialist courier services for oversized products

Tracking information will be provided where available once your order has been dispatched.

Receiving Your Order

To help ensure a successful delivery, please:

  • Double-check your delivery address before completing your order.

  • Ensure someone is available to receive the parcel if a signature is required.

  • Inform us in advance of any access restrictions that could affect delivery.

If delivery cannot be completed because of incorrect address details or failed delivery attempts, additional delivery charges may apply.

Click & Collect

Selected products are available through our Click & Collect service.

Once your order is ready, you'll receive a confirmation before collecting from our store.

Collection Address

SG Garden Supplies
24 Doncaster St
Hull HU3 3PE
United Kingdom

International Shipping

At this time, SG Garden Supplies delivers within the United Kingdom only.

If you require delivery outside the UK, please contact us before placing your order, and we'll advise whether shipping is available.

Tracking Your Order

After your order has been dispatched, you'll receive a confirmation email with tracking details where available.

Depending on the courier, tracking may include:

  • Shipment confirmation

  • Tracking number

  • Estimated delivery date

  • Delivery updates

Need Help?

If you have any questions regarding shipping or delivery, our customer support team is here to help.

SG Garden Supplies
24 Doncaster St
Hull HU3 3PE
United Kingdom

Phone: +44 1482 216918

Last Updated: August 2026